Concepts and theories investigate and attempt to explain the subtle complexity of interpersonal communication.
The Importance of Interpersonal Communication in Business by Zachary Fenell - Updated September 26, Interpersonal communication, which consists of correspondence between two or more individuals, has many functions within business.
Organizational communication relies on interpersonal communication to disseminate information between employees, management, and customers, as well as influence behaviors.
Types The methods of communication, referred to as communication channels, used in business communication can generally be categorized into two types: Traditional communication channels include staff meetings, presentations, bulletin board postings and post office mail.
Examples of electronic communication methods found in the workplace include email, instant messages, voicemail, teleconferences and faxes. Electronic communication has benefited organizational communication by eliminating time and distance as barriers to communication.
Effective Communication Effective communication occurs when the person you communicate to interprets your message as you intended.
Factors contributing to the effectiveness of your communication include flow and channel. Flow refers to the direction of your message.
Pearson Education, the leading publisher in educational textbooks, notes the importance of feedback in the communication process.
Another important aspect of effective communication involves picking an appropriate communication method. Bethanis recommends in an article written for Marcoworld, to use multiple channels of communication for sending a message, as not everyone responds to all communication channels the same.
Video of the Day Brought to you by Techwalla Brought to you by Techwalla Considerations For international businesses, global communication, communication between cultures, plays an important role in a business succeeding.
The foundation for effective global communication involves understanding other cultures. You can gain this knowledge through research, cultural sensitivity classes and personal experience. Workers rely on managers to communicate the expectations of the workers.
Interpersonal communication also helps to solve problems within the workplace, bettering the work environment. For example, Pearson Education notes managers can use Intranet gripe sites to field complaints from workers in an effort to learn about problems in the workplace.
Customer Service Areas of interpersonal communication important to customer service include marketing and customer retention.
Mar 13, · This chapter examined perception, a fundamental process in all interpersonal communication encounters, and looked at the stages you go through in perceiving people, the processes that influence your perceptions, and some of the ways in which you can make your perceptions more accurate. The perception process refers to how our perceptions affect our communication with others. Reality is constructed, as we create our reality with others through communication. First-order realities are physically observable qualities of a thing or situation. Second-order realities involve attaching. The Self and Perception 1 Interpersonal Communication: The Self and Perception in Communication JaneAnne Belmore Project Submitted in Partial Fulfillment for .
Marketing helps to attract new customers. Once you obtain a new customer, the challenge turns to making that customer a regular. According to Pearson Education, important elements of customer retention include personalizing messages and avoiding stereotypes. Developing a personal connection with your customer will attract customers to continue to do business with you.
Avoiding stereotypes proves important as Pearson Education indicates stereotypes can offend or intimidate individuals.Your small business may have strategies, goals, methods, policies and procedures, but without effective communication none of those aspects of your business will work.
Your communications can go awry if someone's perceptions interfere with what you are trying to convey. In conclusion, intra- and interpersonal perception help an individual to have a self-monitoring ability and a better communication skill.
Therefore, the performance at work and study progress at University of an individual can be improved by continually self-monitoring and enhancing interaction with others. Having a well-balanced repertoire of interpersonal skills will allow you to handle any situation more gracefully.
You need listening skills to balance assertiveness, non-verbal communication to balance questioning, etc.
Nobody is perfect and learning these skills will forever be a work in progress. Jun 01, · This entry was posted in Communication, Communication skills, Counselling, Photography, Self Help, Teaching and tagged clarifying communication, communication problems, Living Memorial Sculpture Garden, perception checking tool, saving face in communication.
The Self and Perception 1 Interpersonal Communication: The Self and Perception in Communication JaneAnne Belmore Project Submitted in Partial Fulfillment for . 1.
Introduction: cognition and interpersonal communication. Processes in interpersonal communication, such as social cognition, the forming of a first impression, and impression management involve the perception of speech, and, therefore, voice.